Privacy Policy

Effective Date: June 30, 2026

Welcome to Polymath Park Resort. We provide hospitality and experience-based services, including chef-curated dining (in-house, patio, and private treehouse-style dining), overnight lodging through our Frank Lloyd Wright accommodations, guided tours of Polymath Park, and gift certificates.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make reservations, book lodging or tours, or otherwise use our services ("Service"). We are committed to protecting your privacy and handling your personal data with transparency and care.

1. Information We Collect

We collect information to provide, improve, and personalize our dining, lodging, and tour services, and to communicate effectively with you.

1.1 Personal Information You Provide

We collect information you voluntarily provide when you:

Make a reservation, book lodging or a tour, or create an account: This may include your name, email address, phone number, mailing address, party size, dates of stay, and any preferences or special requests (such as dietary restrictions or accessibility needs) necessary to serve you.

Use our dining, lodging, and tour services: This includes details you choose to share to personalize your experience, such as menu selections, celebration occasions, and guest information.

Communicate with us: When you contact our team, request information, submit our inquiry form, or respond to surveys, we collect the details you provide.

Subscribe to updates or promotions: We collect your email address and communication preferences.

Make payments or purchase gift certificates: We collect billing or payment details, processed securely through third-party payment processors. We do not store full payment card numbers.

Opt in to SMS/text messages: We collect your mobile phone number and your consent when you choose to receive text messages from us. See Section 4 for full details about our SMS/Text Messaging Program.

1.2 Automatically Collected Information

When you visit our website or engage with our online tools, we may automatically collect certain technical information, such as:

Usage Data: Your IP address, browser type, operating system, referring URLs, pages visited, and time spent on the site.

Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies (e.g., Google Analytics, Meta Pixel) to analyze usage, enhance experience, and support marketing efforts. You can disable cookies in your browser settings, though some site functions may not work properly.

1.3 Information from Third Parties

We may receive information from trusted third-party partners (for example, reservation and booking platforms, lodging partners, or affiliates) if you have consented to sharing your information with them.

2. How We Use Your Information

We use your information to deliver high-quality dining, lodging, and tour experiences, maintain compliance, and communicate with you effectively. Specifically, we may use your information to:

Provide, personalize, and maintain our reservations, lodging, tours, and related services.

Tailor your dining and lodging experience based on your preferences and requests.

Communicate reservation and booking details, service updates, and account information.

Send promotional content, special offers, or updates (you may opt out at any time).

Improve our website, services, and guest experience.

Ensure security and prevent fraud or unauthorized access.

Comply with applicable laws and legal obligations.

We will never sell your personal information to third parties.

3. How We Share Your Information

We may share your information only as necessary to operate our business and comply with laws:

Service Providers: Trusted third parties who help us process payments, host data, manage reservations and bookings, or support customer service — bound by strict confidentiality obligations.

Lodging and Experience Partners: When applicable and with your consent, we may share relevant information with lodging providers, tour operators, or other partners to facilitate your booking.

Business Transfers: In the event of a merger, acquisition, or sale, your data may be transferred as part of that process.

Legal Requirements: We may disclose data if required by law, regulation, or legal process.

With Your Consent: We may share data for other specific purposes that you authorize.

No Sharing of SMS/Mobile Opt-In Data: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. SMS opt-in consent and your mobile phone number will not be sold, rented, or shared for any other purpose.

4. SMS/Text Messaging Program

4.1 Program Description

If you opt in, TreeTops Restaurant & Polymath Park may send you text messages related to reservation and booking reminders, confirmations, receipts, customer service, events, and occasional promotional offers.

4.2 How You Opt In

SMS messaging is entirely optional. We only send text messages to mobile numbers that have provided express written consent — for example, by checking an unchecked opt-in box on our website or booking form, or by texting a designated keyword to our number. Consent to receive text messages is never a condition of purchasing any goods or services.

4.3 Message Frequency

Message frequency varies depending on your interaction with our services.

4.4 Opting Out

You can cancel SMS messages at any time by texting "STOP" to the number from which you received messages. We will send a confirmation, after which you will no longer receive SMS messages from us. For help, text "HELP" or email [email protected].

4.5 Message and Data Rates

Message and data rates may apply. For questions about your text or data plan, contact your wireless provider. Carriers are not liable for delayed or undelivered messages.

4.6 No Sharing of Mobile Information (SMS Opt-In Data)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. Your mobile opt-in data and consent information are not sold or shared with any third parties except aggregators and service providers necessary to deliver the SMS service.

5. Data Security

We implement industry-standard security measures to protect your personal data, including encryption, secure storage, and restricted access. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection against all potential risks.

6. Data Retention

We retain your personal information as long as necessary to provide services, fulfill legal and regulatory requirements, and maintain business records. When data is no longer required, we securely delete or anonymize it.

7. Your Rights

Depending on your location and applicable laws, you may have rights to:

Access your personal data.

Request corrections or deletion ("Right to Be Forgotten").

Restrict or object to processing.

Request data portability.

Withdraw consent where applicable.

To exercise these rights, contact us at [email protected]. We may verify your identity before processing your request.

8. Children's Privacy

Our services are intended for a general audience, and our website and online bookings are directed to adults. We do not knowingly collect personal information from children under 13. If we learn we have collected such data, we will promptly delete it.

9. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be reflected by the "Effective Date" above. Your continued use of our services indicates acceptance of any revisions.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, contact us at:

Polymath Park Resort

Email: [email protected]

Address: 187 Evergreen Lane, Acme, PA 15610